Q&A

What is Designmodo Market?

Designmodo Market is a place to find carefully selected products for web designers and developers. It’s a Designmodo project connecting designers with website and app creators. All items featured in the Market are designed and developed by each featured creator.

Who is responsible for support?

Product authors will provide support. To contact an author for support, please use the contact form on the author page.

What is your refund policy?

We do not issue refunds for digital products once the order is confirmed and product is sent. We can issue a refund if there is a technical problem and the shop owner is unable to help resolve the matter, or if there was a misrepresentation in the product description.

There is no obligation to provide a refund or credit in the following situations:

  1. You change your mind about an item;
  2. You bought an item by mistake;
  3. You do not have sufficient expertise to use an item;
  4. You ask for goodwill;
  5. You can no longer access the item because it has been removed by its author from The Market (we advise you to download items as soon as you buy them to avoid this situation).

We recommend contacting Designmodo for assistance if you experience any issues receiving or downloading our products.

What kind of license will I get?

Read the full license.

What if I made the payment but can’t download the product?

We’ll help you, just send us an email with your order number.

Can I use a free version of a product for commercial use?

Yes, you can use free versions for client work.

How can I resolve a copyright dispute?

We’ll help you, just send us an email.

Do I need special software to use products?

Each product presentation contains technical information that will include details about format of files, for example if it is PSD – you need Adobe Photoshop; if Sketch – you should use Sketch App and others.

Can I exchange one purchased product for another?

No, we don’t provide exchanges. All sales are final.

Will I get free updates for purchased products?

Yes, all updates are free. You will be able to download updated products from your account on Designmodo.

Still have questions? We need to talk about it!